Account Manager

Are you an experienced Account Manager who enjoys building strong client relationships, understanding customer needs and identifying opportunities to grow existing accounts?

Our client is an established business growth and technology solutions provider, helping thousands of businesses across the UK improve the way they attract customers, communicate and operate.

Their portfolio includes digital marketing, SEO, PPC, websites, branding, business telecoms and technology solutions, allowing them to provide tailored services that genuinely add value to their clients.

As the business continues to grow, they’re looking to strengthen their commercial team with an Account Manager who can take ownership of an existing client base, build long-term relationships and identify opportunities to increase revenue across those accounts.

The Role

This is a relationship-led Account Management position, focused on retaining, developing and growing an established portfolio of B2B clients.

You’ll work closely with existing customers to understand their businesses, objectives and challenges, identifying where additional services could help them achieve better results.

You’ll become a trusted point of contact for your clients, having commercially focused conversations around areas such as SEO, PPC, websites, digital marketing, telecoms and technology, while proactively identifying opportunities to expand the relationship.

This isn’t simply a relationship-management role – you’ll be expected to understand your clients’ businesses, identify opportunities and ultimately grow the value of your accounts.

Key Responsibilities
Manage and develop a portfolio of existing B2B clients
Build strong, long-term relationships with business owners and key decision-makers
Understand client requirements, objectives and commercial challenges
Identify and maximise upselling and cross-selling opportunities
Have credible conversations with clients around SEO, PPC, digital marketing, websites and technology solutions
Recommend relevant services based on individual client requirements
Identify opportunities to increase account spend and overall customer value
Proactively engage with clients rather than relying solely on inbound enquiries
Manage the account lifecycle from initial relationship through to renewal and expansion
Maintain accurate records and activity within the CRM
Work closely with internal teams to ensure excellent client delivery
Achieve and exceed individual revenue and account growth targets

What We’re Looking For
Previous experience in Account Management, Client Management or a similar commercial role
Proven ability to build and maintain strong client relationships
Experience managing and growing an existing customer portfolio
Good understanding of digital marketing, particularly SEO and PPC
Ability to understand client requirements and recommend appropriate digital solutions
Commercially minded with a strong understanding of upselling and cross-selling
Confident dealing with business owners and senior decision-makers
Excellent communication and relationship-building skills
Self-motivated, organised and proactive
Comfortable working towards revenue and performance targets
A consultative approach to understanding customer needs
Strong commercial awareness and the ability to spot opportunities within existing accounts

What’s On Offer
Basic salary up to £45,000
Uncapped commission with excellent earning potential
Comprehensive training and ongoing development
Genuine opportunities for career progression
Supportive, ambitious and collaborative environment
Modern offices based in Southampton
Regular team incentives and recognition programmes
Opportunity to join a growing business with exciting long-term plans

If you’re an experienced Account Manager with knowledge of SEO, PPC and digital marketing, and you’re looking for an opportunity where you can build relationships, grow existing accounts and be rewarded for commercial success, we’d love to hear from you.

Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit.

INDSAL